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Ah Plymouth. So when I was a kid I had a healthy interest in lighthouses. This was piqued by stories in a school book regarding the Eddystone Lighthouse on Eddystone rocks just off the coast of Plymouth. In case you were unaware the Eddystone Lighthouse has been built four (arguably five) times. The first
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On the Monday we got up, packed, grabbed our bags and headed down the M5 towards Plymouth. I didn’t really know what to expect with Plymouth. It has been on my list of “Places to Visit” since I was about 8 or 9. Mostly because of the Smeaton Tower on Plymouth Hoe and my
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Rain. It comes and washes away the summer dreams like a proper spoil sport. My calculations that the time between Wimbledon and the Olympics yet before the school holidays would be a gloriously sunny time were completely out. Beyond out. And so it came to pass that on Saturday 14th July I loaded up the
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When I was a kid and I walked to and from school (paedophilaphobia hadn’t been invented then and so it was perfectly safe to allow children to walk to school) I would pass a lovely little newsagents called Doreen Pownells. Mrs Pownells shop had a lovely smell of calor gas heaters, damp newspapers and icing
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Hello! Thank you for coming to Stegzy‘s Customer Service School. Today I am going to show you the key skills required to succeed in this line of work*
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The following post appeared hidden on LJ in 2009 as it was part of my journalism degree portfolio. This weekend I undertook my second visit to Belper’s farmers market. It has been nearly a year since my last visit and it was good to see some familiar faces. Surprisingly the market has grown a little
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Introduction People often moan about customer service. “It’s shite” they say. “I’ve been waiting on this phone for 3 hours” say others. “They were a right miserable sod” say more still. The world we live in today is bulging with customer care helplines, complaints offices and faceless customer-vendor relationships, which, psychologists might say, is a
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Many years back I created a website on the now defunct Geocities service. The site was intended to be a gazetteer of inns, pubs and hotels that were reputed to be haunted and used pre-researched information from a book called Haunted Inns by Marc Alexander. This was during the early years of the internet and
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On Sunday I was overcome with the burning desire for an ice cream sundae. The urge took me much in the same way as I imagine a smack head might desire heroin. So, jumping into the car, I made headway to Sainsbury’s wherein I purchased the necessary ingredients to make a delicious raspberry ice cream
The Compostual Existentialist 